The Support page was a single static line plus a mailto link. There is no public
ticket backend (only the internal ops console), so rather than simulate ticket
submission, improve the page truthfully:
- Add an FAQ grounded in features that actually ship (offline recording/sync,
billing + 2FA managed in the mobile app, GPX/CSV export, session revocation,
radar live-presence rules, public vs authenticated group rides).
- Add a validated contact form (name/email/topic/message) that opens a prefilled
email in the visitor's own client. It never claims a ticket was filed and states
plainly that the message is not sent until the visitor sends it.
- Keep support@motorsignal.app as the real, working fallback channel.
- Preserve the existing public-page visual system (content-page / eyebrow / faq-section).
Tests: FAQ + real mailto render; invalid input shows validation errors and no
submission claim; valid input opens a mailto (no simulated ticket) with the topic
and email encoded.
Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
Developer